Amazing Hotels: Life Beyond the Lobby

Restaurant critic Giles Coren and chef Monica Galetti join the often-unseen workforce as they perform logistical miracles each day to anticipate holidaymakers' every fantasy. Hotels featured include Singapore's Marina Bay Sands, with 9,500 staff and rooftop gardens longer than the Eiffel Tower is tall, and Giraffe Manor in Nairobi, where guests share their breakfast tables with some very long-necked visitors.